Many years ago, wearable technology has become a hot topic in the tech industry. With its tight relationship with the Internet of Things, many insiders have designated wearables for business as the next big thing. But while the most talked about new wearable technologies such as the Google Glass and Apple Watch are either not yet widely available, or are only just beginning to make their way into customers’ hands, there are many other wearable products that have already established themselves in the market.
According to Leung et al, wearable technologies has already made an impact on organizations large and small. During the developmental years of the wearable technology boom, marketing was centered almost entirely on consumers. However, recent trends indicate that giants in the wearable tech industry are now designing their products with business applications in mind.
Companies in the field service industry have already seen the impact of wearable technology, with technicians donning wearable cameras while out in the field. Wearable smart glasses allow many of today’s leading field companies to solve issues faster, thus saving millions.
The retail world could also benefit from wearable smart tech, specifically where productivity is concerned. Wireless headsets, wearable wrist displays, and tech lanyards all allow employees to access information on the go. This means store workers can now look up the information they need without abandoning the customer or visiting a stationary terminal. The impact on the day to day may seem small, but in the long run, it can increase retail productivity tremendously.
There is no doubting that doing business has become more mobile, and with the introduction of wearables, it’s time to think about how your business can be impacted.
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Weinblatt, D. (2014) Seeing the future of Wearables in the workplace. Available at: https://www.entrepreneur.com/article/236962 (Accessed: 15 June 2016).
Leung, S., Harris, P., Goldfarb, B. and Fagan, L. (2014) ‘How Wearable technology can (and will) change your business’, 1 July. Available at: https://www.salesforce.com/blog/2014/07/wearable-technology-business.html (Accessed: 15 June 2016)
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